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Cookie Policy

Last UpdatedMarch 6, 2025

Introduction

This Cookie Policy explains how Hallstan Roofing ("we", "us", or "our") uses cookies and similar tracking technologies on the Website. By using our Website, you agree to the use of cookies in accordance with this Cookie Policy.

We are committed to protecting your privacy and ensuring transparency in our data collection practices. This document outlines what cookies are, how we use them, your rights regarding cookie management, and how you can control them.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They serve various functions, such as enabling core functionality, improving security, analysing user behavior, and enhancing the browsing experience.

Cookies can be categorised as follows:

  • First-party cookies: Set by our Website and used exclusively for its proper operation.
  • Third-party cookies: Set by external service providers to enhance website functionality, performance, or advertising.
  • Session cookies: Temporary cookies that are deleted once you close your browser.
  • Persistent cookies: Remain on your device for a predetermined period or until manually deleted.

Cookies do not typically contain personally identifiable information. However, some cookies may be linked to personal data if you have provided such information on our Website (for example, through contact or quote request forms).

2. How We Use Cookies

We use cookies for several purposes, including:

Essential (Strictly Necessary) Cookies

These cookies are required for our Website to function and cannot be disabled in our systems. Without these, the Website would not work properly. Examples include:

  • Enabling navigation and website functionality
  • Supporting security features to prevent fraud
  • Maintaining login sessions (where applicable)
  • Distributing traffic across servers to optimise load time

Performance and Analytics Cookies

We use performance and analytics cookies to understand how visitors interact with our Website. These cookies help us improve usability, track popular pages, and enhance the overall experience. Examples include:

  • Monitoring website traffic and performance
  • Analysing user behavior and engagement
  • Identifying technical errors and performance issues
  • Gathering anonymised statistical data

We may use analytics tools that collect data in an aggregated form. The data collected is used solely to improve the Website and does not personally identify users.

Functionality Cookies

Functionality cookies enable the Website to remember your preferences and settings, providing a more personalised experience. These may include:

  • Remembering your language preferences
  • Saving form input data for easier completion in future visits
  • Customising the Website’s appearance based on user settings

Advertising and Marketing Cookies

Advertising cookies help us serve relevant ads and measure their effectiveness. These cookies may track browsing habits to display targeted advertisements based on your interests. Examples include:

  • Retargeting cookies: Display ads based on previous interactions with our Website.
  • Behavioral advertising cookies: Deliver ads aligned with your browsing patterns.
  • Conversion tracking cookies: Measure the effectiveness of ad campaigns.

These cookies are generally set by third-party advertising partners who may use them to build a profile of your interests.

3. Third-Party Cookies and Services

We may use cookies provided by third-party service providers to enhance functionality, track analytics, or facilitate marketing efforts. These third-party cookies may collect data about your interactions with our Website and other sites.

Common third-party services we use include, but are not limited to:

  • Analytics tools that collect anonymised statistics on Website traffic
  • Services that provide insights into user behavior and interactions
  • Advertising pixels and tracking codes for marketing purposes

We do not control third-party cookies directly. These providers may process data in accordance with their own privacy policies.

4. How to Manage Cookies

You have the right to control and manage cookie preferences. Below are the methods available to manage your cookie settings:

Browser Settings

Most web browsers allow you to manage cookie settings through preferences. You can:

  • Block all cookies: Prevent websites from storing any cookies on your device.
  • Delete existing cookies: Remove stored cookies from your browser history.
  • Restrict third-party cookies: Allow only first-party cookies while blocking tracking cookies.
  • Enable "Do Not Track": Some browsers offer this feature to request that websites limit tracking.

Different browsers have different cookie management options. Please refer to your browser’s privacy settings for more details.

Cookie Consent Banner

Upon your first visit to our Website, you will see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

You may change your cookie preferences at any time by revisiting the consent banner or adjusting your browser settings.

Opting Out of Tracking and Targeted Ads

If you wish to limit the use of cookies for advertising purposes, you can opt out through various mechanisms, including:

  • Adjusting privacy settings in your browser
  • Disabling interest-based ads in your device settings
  • Manually opting out of third-party advertising networks

Please note that disabling certain cookies may impact your browsing experience on websites that rely on them for functionality.

5. Data Protection and Security

We prioritise your privacy and implement measures to ensure that data collected through cookies is secure. Our security measures include:

  • Where possible, anonymising analytics data
  • Limiting the retention period of stored information
  • Ensuring compliance with applicable data protection regulations

No sensitive personal information (such as passwords or financial data) is stored in cookies.

6. Your Rights Under GDPR and CCPA

Depending on your location, you may have additional rights regarding cookies and the processing of personal data.

For European Union (EU) Users – GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Withdraw your cookie consent at any time
  • Request access to, correction of, or deletion of personal data collected via cookies
  • Restrict the processing of your data
  • Object to data processing based on legitimate interests

For California Residents – CCPA Rights

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what categories of cookies collect your data
  • Opt out of the sale or sharing of personal data
  • Request deletion of data collected through cookies

If you wish to exercise any of your rights, please contact us using the information provided in the Contact section below.

7. Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in regulations, technology, or our use of cookies. Any modifications will be posted on this page along with an updated "Last Updated" date.

We encourage you to review this policy periodically to stay informed about our cookie practices.

8. Contact Information

If you have any questions regarding this Cookie Policy or your privacy rights, please contact us at:

Email: info@hallstanroofing.co.uk

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